Commercial function from Getac

Getac Aftersales Linked Platform incorporates the newest software program applied sciences to carry an unrivalled and clever method to attain extra effectivity with aftersales processes, give whole visibility and management again to the operation crew to by no means miss a possibility and be certain that your valued clients all the time get the most effective total expertise.

Dynamic On-line Service Reserving: Improve enterprise by bettering your service appointment processes. This may be achieved by introducing the dynamic on-line service appointment reserving system. Out there 24/7, permitting clients self-service through desktop, pill, and cell to e book their appointment on Nationwide or dealership-owned web sites or by means of a buyer personalised utility.  

Clever Workshop Planning: An clever planning resolution based mostly on AI will routinely plan your job playing cards and assign the roles to the technicians with the required abilities and certificates. Our planning software will optimise your planning immediately when sudden issues occur, and it’s self-learning, which means that it’s going to think about the effectivity of the technicians. 

Rugged Computing: Our planning resolution will all the time plan in a manner that the promised time with the shopper can be met. Our rugged Home windows or Android tablets are match for the workshop and supply the liberty to work across the automobile, permitting technicians to view, replace the job card, and use the cell time-clocking function process by process in sequential order, guaranteeing no shortcuts to the OEM and seller commonplace and the work is 100% accomplished.  

Digital Automobile Well being Verify: Keep linked to your clients with our versatile EVHC and Communication platform by holding clients knowledgeable all through the day concerning the standing of their automobile’s progress till the purpose of assortment. The EVHC is designed for final flexibility and might be tailored to satisfy the dealership’s current workflows. Straightforward-to-create templates, dynamic upkeep tables, menu pricing features, video seize, technical animations, embedded video calls, on-line/offline utilization, voice steering, and on-line buyer estimates most definitely make this essentially the most versatile EVHC out there.

On the core of Getac‘s aftersales platform is synthetic intelligence, which might automate processes and self-learn. Our options ship real-time enterprise intelligence dashboards and studies that give the workshop administration crew full visibility. Integration with third-party programs akin to OEM databases and seller administration programs might be simply achieved by means of Getac‘s open APIs. Safety is on the coronary heart of the system with permission-based roles aligned with knowledge privateness tips. With Getac Aftersales platform, you may choose solely the modules that you must complement your present programs.

In the end, our aim is to extend your aftersales revenues, profitability, and decrease your working prices, as we have now efficiently finished with quite a few dealerships worldwide. The search to draw lifelong clients has by no means been extra important, particularly with the inflow of latest entrants and companies competing for service and restore revenues. To face out and make a distinction, daring steps and innovation are required. We firmly imagine that Getac can present a aggressive benefit.

For extra data, please contact Russell Younghusband at r.younghusband@getac.com, go to Getac’s Automotive Business Options, or go to us at stand A20 on the Automotive Administration Dwell 2023.