Euro Automotive Components has reported a 40 per cent enhance in its on-line gross sales within the final 12 months, as extra garages change to ordering components digitally.

The automotive components provider hit 1 / 4 of 1,000,000 on-line orders in August alone – delivered by way of its Omnipart web site and thru integration with storage administration programs (GMS) together with Carsys, MAM’s Autowork On-line, GarageHive and Techman. 

The expansion in on-line gross sales can partly be attributed to real-time order monitoring, which permits garages to trace their order from the second it’s positioned till delivered, serving to technicians to make use of their time effectively. 

Different advantages of ordering by way of Omnipart embody Haynes Professional integration, which supplies technicians entry to set up guides and timings, in addition to a Service Equipment Builder – a easy technique to determine all of a car’s service components in a single click on. 

To encourage extra garages to embrace digitalisation and realise its advantages, LKQ Euro Automotive Components supply precedence fulfilment and may ship 85% of orders inside an hour to a lot of the UK and Eire.

Kevan Wood, chief business officer at LKQ Euro Automotive Components, stated: “We’ve made main investments in our on-line ordering course of to create incredible market-leading, last-mile expediency.

“We’ve discovered that after garages make the transfer to on-line ordering, they proceed to extend their utilization, discovering the method faster and extra handy than ordering over the telephone. They’re additionally in a position to save time by simply actioning on-line returns and eliminating human error and the potential for misquoted half numbers – all whereas releasing up the telephone strains for patrons to make use of.

“Because the aftermarket progresses with its digital transformation, I’m excited concerning the function we are able to play in serving to 1000’s of garages and workshops ship work extra effectively and construct buyer belief and loyalty. However it’s necessary to not neglect that we’re nonetheless on the finish of the telephones when our prospects want us, for a extra complicated order they need to focus on, or to speak about different providers like coaching that can assist put together their companies for the longer term.”