Omnichannel retail options enterprise Automotive Transformation Group (ATG) is providing dealerships a brand new AI-powered digital assistant to assist patrons analysis, choose and buy automobiles by their web sites.

The Seezar digital assistant is particularly designed for the automotive retail sector and may also help sellers full full digital gross sales exterior of working hours. It should additionally provide the chance to cross over to a human salesperson, if vital, for an entire omnichannel expertise.

Presently being piloted within the UK by ATG, the digital assistant has been designed by specialist software-as-a-service (SaaS) developer, Seez, to interact prospects with a pure conversational interface.

A latest survey carried out by Seez discovered that 73% of visits to seller web sites happen exterior of typical opening hours, particularly after 5pm on weekdays and on weekends.

The place standard chatbots have easy responses and fundamental knowledge seize, Seezar makes use of a strong, data-rich AI engine that’s built-in with particular sources on the web and a number of dealership gross sales ecosystems to supply unparalleled customer support, ship refined responses to complicated questions, and in a position to full a complete automobile sale digitally.

Seez analysis additionally reveals that prospects sometimes go to 12 separate web sites and reference sources by their automobile shopping for journey, from automobile evaluation websites, to their financial institution for mortgage charges, and insurance coverage comparability websites.

With proprietary built-in expertise, Seezar streamlines the automobile shopping for journey by eradicating the necessity to go to those exterior info sources. Harnessing real-time entry to particular sources on the web and the dealership ecosystem, Seezar can help prospects all through their automobile shopping for journey, presenting critiques from automobile magazines and social media to assist present personalised automobile comparisons and proposals from a sellers’ present inventory.

Seezar’s personal AI algorithm has been intelligently programmed particularly for the automotive retail trade, offering not solely the most cost effective choice, but in addition considers further components reminiscent of automobile age, suitability and mileage.

Prospects don’t must know precisely what they’re on the lookout for and may as a substitute ask for automobile suggestions primarily based on their wants, reminiscent of a household sized automobile ready to deal with harsh winter circumstances.

Salespeople and prospects alike can use Seezar to look seller stock and examine with various ideas to make sure the precise match.

Tarek Kabrit, founder and CEO at Seez, stated: “Seezar is not nearly enhancing chatbots; it is a recreation changer as a result of it is reworking all the purchasing expertise into one thing personalised and environment friendly. The times of tirelessly navigating between a number of web sites for info are nearly over. With Seezar, you get info that’s customised and private, making it an environment friendly expertise. It is the way forward for purchasing, tailor-made to you, not only for automobiles, however throughout traces of enterprise.

“AI is an influence software for the automotive trade. Seezar won’t substitute salespeople, however it’ll release extra of their time to do what they do finest, constructing relationships with prospects.”

Seez has been launching highly effective digital retail options for automobile sellers, importers and producers’ gross sales operations since 2015. Having already secured prospects for its suite of AI-driven merchandise in Denmark, Italy, and throughout the Center East, Seez stated it’ll observe its give attention to the UK with product introductions throughout different European markets.